How to: Cisco call recording with Oreka TR software

Cisco and OrecX Call Recording

Oreka TR call recording software works with all Cisco VoIP platforms, like Cisco Skinny, Cisco IP Contact Center (IPCC), Cisco Unified Contact Center Enterprise (UCCE), Cisco Unified Communications Manager (UCM). It is compliance tested and approved.

Oreka TR can be deployed on-premise or in the cloud.

The recommended specifications of your call recording server are following:

Operating system:
Linux (Centos 6 or 7), any Windows. 64-bit.

Hard drive:
High-speed HD – 7200 RPM or faster. If you wish to record more than 300 concurrent calls, it is recommended to have 2 hard drives.

One second of recorded audio in GSM format takes 1.6kB. 500GB of disk space stores around 100,000 hours of audio.


CPU cores, cache and RAM:

Concurrent calls CPU cores L2 cache RAM
Up to 100 Dual-core 4MB 4GB
Up to 350 Quad-core 8MB 8GB
Up to 800 8-core 12MB 8GB
Up to 1200 12-core 16MB 16GB
Up to 1600 16-core 20MB 16GB
Up to 2000 20-core 24MB 16GB

G.711, G.729A, G.723.1, G.722, iLBC, GSM6.10, Speex, Opus, AMR, AMR-WB.

SIP, SIPREC, H.323, DMCC, Cisco BIB or Skinny, MGCP, IAX2, Alcatel UA/NOE, Nortel UNISTIM, Siemens HFA.

On-premise deployment

Cisco OrecX - on-premise deployment

You have a server, or servers, with the recommended specifications stated above. The necessary disk capacity can be virtualized.

All the calls that require recording are port mirrored to the recording server. This includes signaling and RTP media.

In order for Cisco Built-in Bridge (BIB) to work, your telephony platform needs to have OrecX recorder (Linux only) installed. Between telephony and recording platforms full TCP/IP connectivity needs to be secured.

Now OrecX software can be installed. In no more than an hour you will be able to start recording the calls.

In the cloud deployment

Cisco OrecX - in the cloud deployment

After having BIB licensing, you supply OrecX with a static public IP address and send the BIB data. OrecX software starts recording your calls and archiving the files in the cloud.